Office Manager (Richmond/Petersburg)

Richmond / Petersburg (VA)

About the Legal Aid Justice Center:

The Legal Aid Justice Center is a nationally recognized nonprofit organization that partners with communities and clients to achieve justice by dismantling the systems that create and perpetuate poverty. Justice means racial justice, economic justice, and social justice.

From its offices in Charlottesville, Richmond, Petersburg, and Falls Church, LAJC is a fierce advocate for low-income clients and communities in Virginia. Just in the past year, we permanently repealed Virginia’s driver’s license suspension for court debt scheme, secured an injunction slashing the number of immigrants detained by ICE at the largest detention center in the Mid-Atlantic and passed a law giving Virginia oversight authority, won the nation’s first COVID-specific, statewide, and enforceable workplace safety standards, passed legislation enabling communities to set up civilian oversight for law enforcement, and decriminalized school-based disorderly conduct, which was a leading contributor to the school-to-prison pipeline, especially for Black students.

Founded in 1967, LAJC provides services under four key program areas: Civil Rights & Racial Justice, Economic Justice, Youth Justice, and Immigrant Advocacy. LAJC boldly tackles issues of systemic injustice and aims to raise public and policymaker awareness of some of the most pressing challenges facing low-income Virginia residents. For more information, visit

About the position:

The Office Manager will organize and coordinate office administration and procedures at the Richmond and Petersburg offices to ensure the offices operate efficiently. The Office Manager works closely with the Managing Attorney ensuring that LAJC’s offices provide attorneys, organizers, staff, and clients with a functional work environment, overseeing the client intake process, and providing administrative support to all departments. This position is based at the Richmond office.

Job Duties:

  • Implement established policies and procedures and organize and coordinate a highly functional office space to ensure organizational effectiveness, efficiency, and safety
  • Oversee the client experience with the administrative team and ensure professional and respectful communications for anyone coming into the office
  • Maintain accessibility for staff in both availability and warmth of character, answer questions, and provide information about policies and procedures
  • Manage the office intake system, including ensuring that intake objectives are met and procedures run smoothly and coordinating front desk coverage
  • Keep in close communication with attorneys, organizers, and development staff to coordinate and provide administrative support and streamline the intake process
  • Coordinate with the IT department on all office equipment and repair
  • Manage relationships with vendors, service providers, and landlords, ensuring all items are invoiced and paid on time
  • Manage the office space and layout planning including coordinating office moves, changes to workstations, and provide answers, resources, and solutions as requested
  • Supervise administrative support positions and interns
  • Schedule meetings and prepare agenda, provide notetaking and follow-up communications

Required Qualifications:

  • Strong commitment to social, economic, and racial justice
  • 5+ years of office management or comparable experience
  • Excellent time-management skills, ability to be flexible and multitask
  • Advanced computer skills and experience with online platforms
  • Proficient in Microsoft Office, with the ability to learn new software and systems quickly
  • Excellent written and verbal communication skills
  • Ability to build and maintain positive working relationships

Preferred Qualifications:

  • Spanish language proficiency
  • Bachelor’s degree or equivalent experience
  • Experience in educating and coaching staff or leading teams
  • Paralegal experience is a plus


This role will be based in our Richmond/Petersburg offices. Occasional travel between offices will be required.


Applications will start being reviewed immediately and on a rolling basis.


Salary range is $60,000 to $75,000 based on years of relevant experience and LAJC’s formal salary scale.


Our mission is compelling, and our team members are passionate about their work, and so we recognize the need to provide generous benefits and encourage rest and a healthy work environment. For example, we provide:

  • Generous paid time off every year, including 3 to 6 weeks of vacation, 12 days of health leave, 6 weeks parental leave, and 14 holidays (not including bonus holidays/rest days allocated as needed)
  • 100% employer paid health, dental, and vision insurance, plus excellent family insurance with annual max of $2,400 premium contribution to LAJC-sponsored health plan
  • 403(b) retirement plan with 4% employer contribution (no required match)
  • Strong commitment to professional development
  • Relocation package

Application Instructions:

Email a resume and cover letter to Andrea Mayfield, Director of Administration and Facilities, at If you’re able, please submit your application as a single PDF titled “[date submitted in format][last name][first name][position sought].” Please include “Richmond Office Manager” in the email subject.

The Legal Aid Justice Center is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates of all identities, experiences, and communities to apply. The Legal Aid Justice Center is committed to strengthening the voices of our low-income clients, working in collaboration with community partners, and rooting out the inequities that keep people in poverty. We strive to take on the issues that have broad impact on our client communities and to be responsive to client input. Recognizing the particular impact of racism on our clients and staff, we devote special attention to dismantling racial injustice. All applicants must be dedicated to working in and sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe. In reviewing applications, we look for evidence that applicants have experience and/or thoughtfulness in working with traditionally marginalized populations. 

Vaccination Requirement: The Legal Aid Justice Center requires all employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment. Proof of vaccination or accommodation request must be provided within one day of employment.

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