ACA Navigator – Health Justice Paralegal (Richmond)

Richmond (VA)

About the Legal Aid Justice Center:

The Legal Aid Justice Center is a nationally recognized nonprofit organization that partners with communities and clients to achieve justice by dismantling the systems that create and perpetuate poverty. Justice means racial justice, economic justice, and social justice.

From its offices in Charlottesville, Richmond, Petersburg, and Falls Church, LAJC is a fierce advocate for low-income clients and communities in Virginia. Just in the past year, we permanently repealed Virginia’s driver’s license suspension for court debt scheme, secured an injunction slashing the number of immigrants detained by ICE at the largest detention center in the Mid-Atlantic and passed a law giving Virginia oversight authority, won the nation’s first COVID-specific, statewide, and enforceable workplace safety standards, passed legislation enabling communities to set up civilian oversight for law enforcement, and decriminalized school-based disorderly conduct, which was a leading contributor to the school-to-prison pipeline, especially for Black students.

Founded in 1967, LAJC provides services under four key program areas: Civil Rights & Racial Justice, Economic Justice, Youth Justice, and Immigrant Advocacy. LAJC boldly tackles issues of systemic injustice and aims to raise public and policymaker awareness of some of the most pressing challenges facing low-income Virginia residents. For more information, visit

About the position:

The Legal Aid Justice Center seeks a Health Justice Paralegal/ACA Enrollment Navigator within our Health Justice and Public Benefits program. This position will manage Affordable Care Act (ACA) enrollments for our clients during the open enrollment period each year. Outside of the open enrollment period, job duties will include answering questions and enrolling eligible community members in the ACA through special enrollment and assisting clients with navigating other public benefits programs. Eventually, this position may undertake independent advocacy efforts in administrative cases, under the supervision of an attorney. We have managed a robust ACA navigation program since 2013 so our experienced Navigators will assist in training and provide support.

Job Duties:

  • Help manage and advocate in public benefit cases (such as Medicaid, Social Security, SNAP, etc.) in collaboration with LAJC health justice attorneys
  • Engage in outreach and education around ACA and other benefits
  • Enroll eligible individuals in ACA insurance and other benefits programs
  • Work with our team of attorneys and organizers to build strength, support, and trust in local client communities
  • Participate in public benefits task force meetings, annual statewide trainings, and national trainings

Required Qualifications:

  • Strong commitment to social, economic, and racial justice
  • Demonstrated experience working with individuals and/or communities directly impacted by economic and racial injustice
  • A high level of professionalism and outstanding interpersonal communication skills
  • Ability to work effectively both independently and collaboratively
  • Ability to problem-solve and willingness to spend a considerable amount of time networking and negotiating with bureaucracies on behalf of clients
  • After hiring, the candidate must meet all state and federal requirements to qualify as an ACA navigator to ensure continued employment

Preferred Qualifications:

  • Familiarity with the ACA or other public benefits programs or health insurance programs
  • Diverse economic, social, and/or cultural experiences
  • Professional competency in the Spanish language


This role will be based in our Richmond office. Occasional travel between offices will be required. Although a regular presence in the office is required, LAJC offers a remote work policy to support employees in co-creating schedules and arrangements that allow us all to do our best work.


January 16, 2023. We accept applications on a rolling basis and encourage candidates to apply as soon as possible.


Salary range is $50,000 to $65,000 based on years of relevant experience and LAJC’s formal salary scale. Placement on the range will be based primarily on years of relevant experience and the anticipated hiring range is between the beginning to the middle of the range.


Our mission is compelling, and our team members are passionate about their work, and so we recognize the need to provide generous benefits and encourage rest and a healthy work environment. For example, we provide:

  • Generous paid time off every year, including 3 to 6 weeks of vacation, 12 days of health leave, 6 weeks parental leave, and 14 holidays (not including bonus holidays/rest days allocated as needed)
  • 100% employer paid health, dental, and vision insurance, plus excellent family insurance with annual max of $2,400 premium contribution to LAJC-sponsored health plan
  • 403(b) retirement plan with 4% employer contribution (no required match)
  • Strong commitment to professional development
  • Relocation package

Application Instructions:

Email a cover letter and resume to Miriam Torian at If you’re able, please submit your application as a single PDF titled “[date submitted in format][last name][first name][position sought][location].” Please include “ACA Navigator – Health Justice Paralegal” in the email subject.

The Legal Aid Justice Center is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates of all identities, experiences, and communities to apply. The Legal Aid Justice Center is committed to strengthening the voices of our low-income clients, working in collaboration with community partners, and rooting out the inequities that keep people in poverty. We strive to take on the issues that have broad impact on our client communities and to be responsive to client input. Recognizing the particular impact of racism on our clients and staff, we devote special attention to dismantling racial injustice. All applicants must be dedicated to working in and sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe. In reviewing applications, we look for evidence that applicants have experience and/or thoughtfulness in working with traditionally marginalized populations. 

Vaccination Requirement: The Legal Aid Justice Center requires all employees to be fully vaccinated against COVID-19 or have an approved medical or religious exemption as a qualification of employment. Proof of vaccination or accommodation request must be provided within one day of employment.

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